Privacy Policy

How we collect, use, and protect your information

Last updated: December 2025

This Privacy Policy explains how Elsewhere ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website and use our services.

Information we collect

Waitlist signup

When you join our waitlist, we collect your email address. We use this to notify you when we launch, send you exclusive product updates, and share behind-the-scenes progress as we build Elsewhere.

Contact form

When you reach out through our contact form, we collect your name, email address, and message content. We use this information to respond to your inquiries.

Automatically collected information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, and device information. This helps us prevent spam and abuse, and improve our website.

Analytics and site monitoring

We use analytics tools to understand how visitors use our site and to improve your experience. This includes:

  • Google Analytics: collects anonymized data about pages visited, time on site, and referral sources. Google's Privacy Policy
  • Vercel Analytics: collects anonymized performance and usage data to help us monitor site performance. Vercel's Privacy Policy
  • Hotjar: helps us understand user behaviour through heatmaps, session recordings, and feedback tools. Data is anonymized and does not include personal information. Hotjar's Privacy Policy

How we use your information

  • Send you launch notifications and product updates when you join our waitlist
  • Respond to your contact form inquiries
  • Analyze website usage to improve our service
  • Prevent spam and fraudulent activity

Third-party services

We use the following third-party services to operate our website:

  • Formspree for processing form submissions
  • Google Analytics for website analytics
  • Vercel for website hosting and performance analytics
  • Hotjar for user behaviour analytics and feedback

These services may process your data in accordance with their own privacy policies.

Data sharing

We will never sell or share your personal information with third parties for marketing purposes. Your data is only shared with the service providers listed above, which are necessary to operate our website.

Data security

Your data is stored securely using industry-standard encryption and security practices. We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction.

Data retention

  • Waitlist emails: retained until you request removal or unsubscribe
  • Contact form submissions : retained for up to 2 years to maintain correspondence history
  • Analytics data: retained per Google Analytics default settings (26 months)

Your rights

If you are in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

  • Access: request a copy of your personal data
  • Correction: request correction of inaccurate data
  • Deletion: request deletion of your personal data
  • Objection: object to processing of your data
  • Portability: request transfer of your data to another service

To exercise any of these rights, please contact us.

Changes to this policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify waitlist subscribers via email. We encourage you to review this page periodically for the latest information.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please visit our contact page.